Book: Process Risk and Reliability Management

Book: Process Risk and Reliability Management



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Book: Process Risk and Reliability Management Process Risk and Reliability Management is a comprehensive and authoritative book that is based on a wealth of real-world experience. In addition to providing a thorough description of the topics of risk and reliability in the process industries, it provides detailed and practical guidance for all the elements of Process Safety Management (PSM) and Safety and Environmental Management Systems (SEMS). 

Ordering Information

This book can be ordered directly from the publisher, Elsevier, or from Amazon. It is also available in ebook form at ScienceDirect.

If you would like more information, or if you would like to join our mailing list, please visit our Contact Us page.

Thank you.

Book: Process Risk and Reliability Management

Reviews

Book: Process Risk and Reliability Management . . . Sutton says, "the best way of ensuring that a facility is safe and productive is to design it correctly in the first place, but, regardless of the quality of the design, it has to be operated by real people. This book," he goes on, "seeks to help both designers and operators."

And so it does. There's a wealth of very practical advice in this book, and if you implement the strategies Sutton suggests, you will have a safe, productive, and sustainable plant.


Walter Boyes, Editor in Chief Control Global

This unique book is to safety what Perry's is to Chemical Engineering. Fully of practical facts and advice and invaluable to the novice or seasoned professional; and a comprehensive reference. Since acquiring my copy I have used it frequently and it has provided the answers I needed. I highly recommend it.

Clive Wilby

In my opinion, the author has produced an excellent book, replete with much useful and practical information, figures, and tables. Many of the references are also very recent (some as late as 2009 and 2010). It is a practical guide and roadmap to making the shift from Process Safety Management programs to Operational Integrity regimes that focus on increasing performance not just in safety, but also in environmental compliance, quality control, and overall profitability.

Stanley Grossel

Ian provides comprehensive guidance on the development, implementation and evaluation of process risk and process safety programs.

Charles Gillard

Overview

Book: Process Risk and Reliability Management In the last twenty years considerable progress has been made in process safety, particularly in regard to regulatory compliance. Many companies are now looking to go beyond mere compliance; they are expanding their process safety management (PSM) programs to improve performance not just in safety, but also in environmental compliance, quality control and overall profitability. The goal is to achieve a high level of Operational Integrity Management.

This book helps executives, managers and technical professionals achieve not only their current PSM goals, but also to make the transition to a broader operational integrity strategy. The book focuses on the energy and process industries- from refineries, to pipelines, chemical plants, transportation, alternative energy and offshore facilities. The techniques described in the book can also be applied to a wide range of non-process industries.

The book is both thorough and practical. It discusses theoretical principles in a wide variety of areas such as management of change, risk analysis and incident investigation, and then goes on to show how these principles work in practice, either in the design office or in an operating facility. Techniques and principles are illustrated with numerous examples from chemical plants, refineries, transportation, pipelines and offshore oil and gas.

Contents

The book has 16 chapters. The Tables of Contents for each chapter are listed below; follow the bookmark link to learn more.

1.   Operational Integrity Management
2.   Culture and Employee Involvement
3.   Hazards Identification
4.   Consequence and Likelihood Analysis
5.   Technical Information and Industry Standards
6.   Asset Integrity
7.   Reliability, Availability and Maintainability (RAM) Analysis
8.   Operations, Maintenance and Safety
9.   Operating Procedures
10. Training and Competence
11. Emergency Management
12. Incident Investigation and Root Cause Analysis
13. Management of Change
14. Audits and Assessments
15. Process Safety Management Compliance
16. Managing a Risk and Reliability Program

Chapter 1 - Operational Integrity Management
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Introduction
Operational Integrity / Excellence
Process  Safety Management
Major Events
Examples
   Example 1 - Facility Design
   Example 2 - Process Flow
   Example 3 - Heat Exchanger
   Example 4 - Risk Management Workflow
      External Standard
      Guidance
      Risk Analysis Plan and Implement
      Audit / Deltas
      Success / Continuous Improvement
Fundamentals of PSM
   Safe Limits
   Set Point Values
   Operating, Safe and Emergency Limits
   Non-Prescriptive
   Performance / Risk Based
   Process - Not Occupational - Safety
   Measurement Strategies
   Involvement and Thoroughness
   Holistic
   Definition of Process Safety Management
   Trends
Health, Safety & Environmental Programs
   Environmental / Sustainability
   Health
   Safety
Quality Management
   Statistical Process Control
   ISO 9000 / 14001
   Six Sigma
Risk
   Hazards
   Consequence / Likelihood
   Bow-Tie Method
   Presence of Persons
   Single Contingency Events
   Economies of Scale
   Subjective Nature of Risk
      Degree of Control
      Familiarity with the Hazard
      Direct Benefit
      Personal Impact
      Natural vs. Man-Made Risks
      Recency of Events
      Perception of the Consequence Term
      Comprehension Time
   Quantification of Risk
      Frequency
      Predicted Frequency
      Probability
      Likelihood and Failure Rate
      Error / Statistical Significance Confidence
      Failure / Fault
      Independence and Randomness
Acceptable Risk
   As Low as Reasonably Practical - ALARP
   De Minimis Risk
   Citations / "Case Law"
   RAGAGEP
   Indexing Methods
Risk Matrices
   Consequence Matrix
      Worker Safety
      Public Safety and Health       
      Environmental Impact
      Economic Loss
   Frequency Matrix
   Risk Matrix

Chapter 2 - Culture and Employee Involvement
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Introduction
Elements of Culture
    On-Going and Consistent
    Words and Actions
    External Evaluation
    Learning from Incidents
    Attention to Basics
Historical Development
   1. Safety as a Value
   2. Codes and Standards
   3. Workers Compensation
   4. Occupational Safety
   5. Systems Analysis
   6. Regulations
   7. Management Systems
   8. Behavior-Based Safety
   9. Safety Culture
Warning Flags over Your Organization
   Flag One - Unrealistic Stretch Goals
      Production Creep
      Production Records
      Initiative Overload
   Flag Two - Excessive Cost Reduction
      Reduction of "Non-Essentials"
      Reductions in Work Force
      The "Big Crew Change"
      Flattened Organizations
      Aging Infrastructure
      Out-Sourcing
      Not Enough Time for Detailed Work
      Project Cutbacks
   Flag Three - Belief That "It Cannot Happen Here"
      Lack of Direct Experience
      Good Occupational Safety Performance
      Lack of Imaginative Thinking
      Failure to Learn from Near-Misses
      Failure to Draw on Experience Elsewhere
   Flag Four - Excessive Belief in Rule Compliance
   Flag Five - Ineffective Information Flow
      Critical Safety Information Is Buried, Lost or Diluted
      Team Player Culture
      Fear of Litigation
      Mergers, Acquisitions and Divestitures
   Flag Six - Ineffective Audit Process
      Softened News to Senior Managers
      Failure to Identify Root Causes
      Inadequate Follow Up
Developing a Strong Culture
   Mission Statement
   Guiding Tenets
   Detailed Program
Workforce and Stakeholder Involvement
   Workforce Involvement
   Safety Committees
   Involvement in OIM Elements
   Difficulties with Workforce Involvement
      Inefficiencies
      Unwillingness to Accept Change
      Labor / Management Relations
Stakeholder Outreach
Contractors
   Types of Contractor
   Selection of a Contract Company
   Contractor Training
   Safety Meetings
   Post-Contract Evaluation

Chapter 3 - Hazards Identification
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Introduction
Hazards Management Process
   Step 1. Identify the Hazards
      Creative / Imaginative Techniques
      Experience-Based
      Logical / Rational
   Step 2. Risk Rank
   Step 3. Eliminate or Substitute the Hazard
   Step 4. Remove the People
   Step 5. Reduce the Consequence
   Step 6. Reduce the Likelihood
   Step 7. Install Safeguards
Organization of a Hazards Analysis
   Charge / Scope Letter
   Abandoned Equipment
   Preparations
   Logistics
   Meeting Protocol
   Location of the Meeting
   Projection of Notes
   Documentation Requirements
   Security of the Information
   Time Required
   Kick-Off and Close-Out Meetings
HAZID / Major Hazards Screening
The Team
   Leader / Facilitator
      Process Knowledge
      Stimulate Thinking
      Creative Thinking
      Casual Remarks
      "If We Had Unlimited Money"
      Generalizations
      Team Management
      Knowledge of Actual Incidents
      Lawyer-Like Behavior
      Persona
      Personal Preparation
      Engineering Standards
   The Scribe
   Operations / Maintenance Expert
   Process and Instrument Experts
   Specialists
   Use of Sophisticated Language
   The One-Minute Engineering Department
Results of the Analysis
   Findings
   Recommendations
   Action Items
   Risk Register
      Finding Number and Date
      Hazard
      Source
      Consequence(s) / Likelihood / Risk
      Follow-Up
The Hazards Analysis Report
   Completeness of the Notes
   Cross-Reference
   Anonymity
      Findings Terminology
      Completeness
      "Non-Findings"
      Appearance
      Pictures
   Report Distribution
   Communication with the Public
   Table of Contents
      1. Disclaimer
      2. Executive Summary
      3. Objectives of the Analysis
      4. Summary of Findings
      5. Method Used
      6. Risk Ranking
      7. The Team
      8. Regulations
      9. Attachments
      10. Meeting Notes
   Development of the Report
      Step 1. Notes Clean-Up
      Step 2. Team Review
      Step 3. Draft Report
      Step 4. Client Review
      Step 5. Final Report
      Step 6. Risk Register
Legal Issues
   Need to Act on Findings
   Informal Notes
   Internal Communication
Special Types of Hazards Analysis
   Temporary and Transient Operations
   Non-Process Applications
   Decommissioning / Demolition
Revalidation Hazards Analyses
Benefits and Limitations of Hazard Analyses
   Strengths
      Providing Time to Think
      Challenging Conventional Thinking
      Cross-Discipline Communication
      Education
      Development of Technical Information
      Economic Payoff
   Limitations and Concerns
      Imprecision in Defining Terms
      Multiple Contingencies
      Complexities and Subtle Interactions
      Dynamic Conditions
      Common Cause Events
      Knowledge of Safe Operating Limits
      Lack of Quantification
      Team Quality
      Personal Experience
      Boredom
      Confusion with Design Reviews
      False Confidence
      Equipment Orientation
      Interfaces
      Human Error
The Hazard and Operability Method (HAZOP)
   Step 1. Node Selection and Purpose
      Selection of Nodes
      Pressure Breaks
   Step 2. Process Guideword / Safe Limits
   Step 3. Identification of Hazards and their Causes
   Step 4. "Announcement" of the Hazard
   Step 5. Consequences
   Step 6. Identification of Safeguards
   Step 7. Predicted Frequency of the Hazard
   Step 8. Risk Rank
   Step 9. Findings
   Step 10. Next Process Guideword / Node
Checklists
   Checklist Categories
   Guidewords
   Structure of a Checklist
The What-If Method
   Node / Functional Area Review
   Equipment and Function Review
   Utility Systems
   Batch Processes
   Operating Procedures
   Layout Reviews
What-If / Checklist Method
Failure Modes & Effects Analysis
TRIZ
Indexing Methods
Interface Hazards Analysis
Hazards Analysis on Projects
Common Hazards
Process Hazards
   High Flow
   Low / No Flow
   Reverse Flow
   Misdirected Flow
   High Pressure
   High Temperature
      Blocked-In Pump
      Polymerization
      External Fire
   Low Pressure
   Low Temperature
   High Level
   Wrong Composition
   Corrosion
   Chemical Embrittlement
   Static Electricity
Hazards of Utilities
   Common Cause Failure
   Process Contamination
   Electrical Power Failure
   Nitrogen
   Reverse Flow to a Utility Header
   Use of Hoses
   Survivability of Utilities
Hazards of Water
   Water in Hydrocarbon Tanks
   Water in Very Hot Liquid
   Static Electricity
   Water and Firefighting
Hazards of Steam
   Steaming Vessels during Turnaround
   Reboiler Leak
   Wet Steam
Hazards of Ice
   Line Freezing
   Hydrates
Hazards of Compressed Gas
   Gas Cylinders
   Pigging Incident
Hazards of Air
   Flammable Mixture
   Blowing a Line Clear
Hazards of External Events
   Flooding
   Lightning
   Earthquakes
Hazards of Equipment and Instruments
   Furnace Firing
   Fired Heater Burnout
   Multiple Uses of Equipment
   Distributed Control Systems
Hazards of Piping, Valves and Hoses
   Piping
      Pipe Class Transition
      Hydraulic Hammer
      Pig Launchers and Receivers
      Pressure in Relief Headers
      Overload of Overhead Vacuum Lines
      Underground Piping
      Vents and Bleeders
   Hoses
      Hoses and Truck Pull-Away
      Hose Run Over
      Hose Failure
      Backflow Preventor
   Valves
      Blocked-In Pressure Relief Valve
      Vents and Bleeders
      Fail-Safe Control Valves
      Critical Control Valves in Manual
   Shared Relief Valve
   Block Valves below Relief Valves
   SDV Bypass
Human Error
   Errors of Intent
   Errors of Action
      Mistakes
      Slips
      Fixation
      Error in an Emergency

Chapter 4 - Consequence and Likelihood Analysis
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Introduction
Consequence Analysis
   Safety
   Health
   Environmental
   Economic
   Effect of a Release
Fires
   Flammable Range
   Ignition Temperature / Energy
   Spontaneous Combustion
   Ignition Sources
      Vacuum Trucks
      Radiant Heat
      Static Electricity
      Lightning
      Pyrophorics / Iron Sulfide
   Flammability Hazard Ranking
   Passive Fire Protection / Fireproofing
Explosions
Physical Explosions
   Vapor Cloud Explosions
   Deflagrations and Detonations
   Blast Effects
   BLEVEs
   Dust Explosions
Toxic Gas Releases
   Gas Release Modeling
   Effect of Toxic Gases
   Probit Equations
   Short-Term Exposure Limits
      Emergency Response Planning Guidelines (ERPGs)
      Immediately Dangerous to Life and Health
      Permissible Exposure Limits (PEL)
      Threshold Limit Values (TLV)
      Short Term Exposure Limit (STEL)
      Levels of Concern (EPA)
      Acutely Toxic Concentration / Levels (New Jersey/Delaware)
      Substance Hazards Index
   Hazardous Chemicals
      Carbon Monoxide (CO)
      Nitrogen (N2)
      Sulfur Dioxide (SO2)
      Hydrogen Sulfide (H2S)
      Chlorine (Cl2)
Frequency Analysis
   The Pareto Principle
   Importance Ranking
Fault Tree Analysis
Gates
OR Gate
AND Gate
VOTING Gate
   Events
      Top Event
      Intermediate Events
      Base Events
      House Event
   Top-Down Development of a Fault Tree
      1. Define the Top Event
      2. Build the Tree
      3. Identify the Cut Sets
      4. Eliminate Repeat Sets
      5. Eliminate Repeat Events in a Set
      6. Eliminate Redundant Events
      7. Quantify the Risk
      Mathematics of an OR Gate
      Mathematics of an AND Gate
      Mathematics of a Voting Gate
      Cut Set Quantification
      8. Risk Rank
      Event Contribution
      Important Few
      Unimportant Many
      Power of the AND Gate
      Importance Equalization
      Cost-Benefit Analysis
   Importance Ranking Using Cut Sets
      Birnbaum Factor Method
      Fussel-Vesely Method
      Perturbation Method
   Common Cause Events
      Utility Failure
      Instruments on Manual
      Instrument Pluggage
      Vibration
      External Events
      Maintenance Availability
      Human Error / Untrained Personnel
   Generic Fault Trees
      Generic Safety Fault Tree
      Generic Reliability Fault Tree
   Discussion of the Fault Tree Method
   Qualitative Fault Tree Analysis
Event Tree Analysis
   Quantification of an Event Tree
   Scope of Event
   Combining Event Trees and Fault Trees
   Short Sequence of Events
   Many Events
   Partial Success
Discrete Event Analysis
   Non-Linearities and Complexities
   Conveying Statistical Uncertainty
Monte Carlo Simulation
   Random Number Generators
   Seed Numbers
   Speeding the Simulation
Markov Models
Importance Ranking
Top-Down / Bottom-Up Approach
   Top-Down
   Bottom-Up
   Qualitative Insights
Limitations to Quantification
   Mathematical Understanding
   Value-Laden Assumptions
   Lack of Exhaustivity
   Human Behavior
   Data Quality
Safeguards
   Safeguard Level 1: Normal Operations
   Safeguard Level 2: Procedural Safeguards
   Safeguard Level 3: Safety Instrumented Systems
   Safeguard Level 4: Mechanical Safeguards
   Safeguard Level 5: Passive Safeguards
   Safeguard Level 6: Emergency Response
Layer of Protection Analysis
   The LOPA Process
   Single Scenarios
   IPLs
      Specific
      Independent
      Dependable
      Auditable
   Human Response
   Implementing LOPA
      Team Makeup
      Timing
      Tools
      Procedures and Inspections
   Risk Criteria
   PFDs
Failure Rate Data

Chapter 5 - Technical Information and Industry Standards
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Introduction
Technical Information: Table of Contents
Process Description
Material Safety Data Sheets (MSDS)
The Safety Diamond
Engineering Information
   Block Flow Diagrams
   Process Flow Diagrams
   Piping & Instrument Diagrams
   Materials of Construction Table
Industry Standards
   Types of Standard
   Regulations
   Codes and Industry Standards
   Development of a Standard
      National Fire Protection Association (NFPA)
      American Petroleum Institute
      American Chemistry Council / Responsible Care(TM)
      Center for Chemical Process Safety
      American Society of Mechanical Engineers
      American National Standards Institute (ANSI)
      International Organization for Standardization (ISO)
   Company Standards
   Industry Information
   Open Literature
RAGAGEP

Chapter 6 - Asset Integrity
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Introduction
Siting and Layout
   Blocks and Roads
   Equipment Layout and Spacing
   Pumps
   Utilities
   Piping and Valves
   Drainage
   Buildings
Area Classification
   Electrical Equipment
   Ground Fault Circuit Interrupters
Fireproofing
Pressure Vessels
   Maximum Allowable Working Pressure
   Effect of Temperature
   Reflux Vessels
   Small Pipe Connections and Isolation
   Pressure Tests
      Tightness Tests
      Strength Tests
      Test Media
      Testing Procedures
Storage Tanks
   Operation
   Vapor Recovery Systems
Pumps
   Protective Instrumentation
   Pump Casing
   Seals and Packing
   Minimum Flow Bypass
   Pump Isolation
Compressors
   Liquid Knockout on the Compressor Suction
   Relief Valves
   Compressor Isolation
   Shutdown and Alarm Systems
Heat Exchangers
   Shell and Tube Heat Exchangers
   Air-Cooled Exchangers
   Cooling Towers
   Air Preheaters
   Boilers
Piping and Valves
   Materials
   Insulation
   Gaskets
   Threaded Piping
   Thermal Expansion
   Identification and Labeling of Pipes
   Valves
      Trapped Liquids
      Plugs
      Valve Seat Material
      Self-Closing Valves
      Check Valves
      Emergency Isolation Valves
   Testing and Inspection
Pressure Relief Devices
   Pressure Safety Relief Valves
      Shared Relief Valves
      Venting from Relief Valves
      Block Valves below Relief Valves
      Testing and Inspection
   Thermal Relief Valves
   Rupture Disks
   Hatches / Doors
Flame Arrestors
   Thermal Flame Arrestors
   Water Seal-Type Flame Arrestors
   Velocity-Type Flame Arrestors
   Detonation Arrestors
Flares
Instrumentation and Control Systems
   Alarms
   Alarm Management
   Interlocks and Trips
   Safety Instrumented Systems
      Design Issues
      Fire Protection
      Quantitative Analysis
      Testing and Inspection
Internal Combustion Engines
   Starter Systems
   Intake, Exhaust and Fuel Systems
Buildings
Process Buildings
   Temporary Buildings
   Control Buildings
   Control Building Laboratories
   Warehouses
   Inside Storage
Inspection Programs
   Inspection Frequency
   Inspection Records
   Quality Control
   Risk-Based Inspection
      Analyze Risk
      Determine Costs
      Allocate Resources

Chapter 7 - Reliability, Availability and Maintainability
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Introduction
Benefits of a RAM Program
Reliability and Safety
Definitions
   Reliability
   Availability
   Effectiveness
   Maintainability
Failure Modes
   Equipment Description
   Primary, Secondary and Command Failures
   Catastrophic, Degraded and Incipient Failures
   Real Failures / Necessary Replacements
Failure Rates
   Constant / Exponential Distribution
   Lognormal Distribution
   Bathtub Curve
      Early Failures
      Constant Failure Rate
      Wear-Out Failures
   Reliability Block Diagrams
   Active / Standby Redundancy
   Quantification of Block Diagrams
Failure Rate Data
Conditional Probability / Bayes' Theorem
   Evaluation of Tests
   Sequential Observations
   Combining Data Sources

Chapter 8 - Operations, Maintenance and Safety
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Introduction
Safe Work Practices
   Housekeeping
   Minimizing Contact with Air
      Tank Filling and Emptying
      Catching Samples
      Flame Propagation through Drains
   Spills and Overflows
   Hot Taps
   Unplugging a Line
   NORM (Naturally Occurring Radioactive Material)
Machinery Safety
   Machine Guards
   Lifting
Stairways and Ladders
   Stairways and Railings
   Fixed Ladders
Behavior Based Safety
   Observed Hazard Card
   Five by Five Policy
   Lone Worker Policy
Energy Control Procedures
   Removal of the Hazard
   Positive Isolation
   Temporary Plugs
   Isolation Techniques
      Level 1 - Closed Valve
      Level 2 - Closed Valve with Open Bleeder
      Level 3 - Double Block and Bleed
      Level 4 - Block and Bleed with Line Break
      Level 5 - Block, Bleed and Spectacle Blind
      Level 6 - Double Block and Bleed with Blind
      Level 7 - Double Block and Bleed with Line Break
      Electrical Isolation      
      First Break Policy
   Lockout / Tagout
      Group Lockout
      Car Seals
      Padlocks
      Tags
   Administrative Controls
Work Permits
General Work Permits
   Issuance of Permits
   Changes in Conditions
   Multiple Work Permits
Hot Work Permits
Confined Space Entry
   Preparation
   Drain Liquids
   Purge and Ventilate
      Steam
      Air
   Test
   The Entry Permit
   Personnel
      Entrant
      Supervisor
      Manway Attendant
      Gas Tester
Maintenance
   Repair
   Condition-Based Maintenance
   Scheduled Maintenance
   Reliability Centered Maintenance
   Tie-Ins
Maintenance Task Organization
   Step 1 - Plan the Work
   Step 2 - Conduct a Job Hazards Analysis
   Step 3 - Issue a Work Permit
   Step 4 - Shutdown and Isolate Equipment
   Step 5 - Perform the Work
   Step 6 - Close Out the Work
Signs
   Prohibition
   Mandatory Action
   Warning
   Safe Condition
   Fire Safety
   Color Coding For Exposed Piping
Personal Protective Equipment (PPE)
   Head Protection
   Hand Protection
   Clothing
      Fire Resistant Clothing
      Impervious Clothing
   Foot Protection
   Eye Protection
   Respiratory Protection
      Air-Purifying Respirators
      Supplied Air Respirators
      Chemical Canister Rebreathers
   Portable Gas Detectors
Office Safety
Outside Operations
   Outside Storage
      Coal and Coke Storage
      Drum Storage
   Drainage
   Fire Protection and Prevention
   Cylinders
   Loading Racks
   Drum Storage
Emergency Showers and Eyewashes
Components of an Emergency Shower
   Freeze Protection
   Heat Protection
   Visibility and Accessibility
   Alarms
   Inspection
Commissioning and Start-Up
   Construction Complete
   Commissioning
Operational Readiness Review
   Types of Review
      Review Not Required
      Small Projects / Engineering Changes
      Medium Size Projects
      Large Projects
   Restart Reviews
   Organizational Responsibility
   Time Required
   Team Structure
   Using the Elements of OIM
      Knowledge Management
      Operating Procedures
      Asset Integrity / Reliability
      Training / Performance

Chapter 9 - Operating Procedures
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Introduction
Definition of Operating Procedures
   Operations
   Written Instructions
   Design or Operating Intent
Definition of Maintenance Procedures
Terminology
Engineering the Solution
Quick Assessment of Operating Procedures
The Users
   Experienced Technicians
   Less Experienced Technicians
   Engineering / Management
   DCS / SCADA Programmers
   Auditors, Regulators and Inspectors
   Translators
Elements of OIM
   Workforce Involvement
   Knowledge Management
   Hazard Identification and Risk Management
   Management of Change
   Operational Readiness
   Emergency Management
Information Manual
Types of Operating Procedure
Steady-State Operating Procedures
   Types of Steady-State Procedure
   Shift Change
Start-Up Procedures
Shutdown Procedures
   Levels of Shutdown
      Stand-By
      Unit Shutdown
      Process Shutdown
      Emergency Shutdown
      Turnaround
Trouble Shooting Procedures
   Elements of Troubleshooting Procedures
   Guidance - Not Instructions
   Structure of Troubleshooting Procedures
Temporary Operating Procedures
Batch Procedures
Standard Operating Procedures
Maintenance Procedures
Job Safe Practices
The Operating Manual
Software Analogy
   Modular Design
      Connecting the Modules
      If / Then / Else Instructions
      Modular Operating Manual
Data Base Structure
   Top-Down Development
   Prototyping
   Limitations of Modularity
Design of an Operating Manual
   Adding and Removing Modules
   Numbering the Modules
Module Design
   The Title Block
Procedure Name
Module Number
Purpose of the Procedure
      Revision Number
      Date of Revision
      Covered Persons
      Company / Facility
      Safe Upper and Lower Limits
      Special Safety Items
      Equipment Information
      Training
   The Operating Task Instructions
      Step Number Column
      Person
      Action
      Discussion / Illustration
   The Authorization Block
      Written By
      Approval - Superintendent
      Approval - Manager
      Authorization Sheet
   Overall Module
   Links to Other Procedures and Manuals
   Links to Technical Information
   Training
   Two-Page Modules
Content Development
   Level of Detail
      Level 1 - Overview / Checklists
      Level 2 - Equipment Description
      Level 3 - Valve Detail
   Sources of Information
      Existing Procedures
      Technician Interviews
      Engineering Information
      Vendor Manuals
      Process Hazards Analyses
The Procedures-Writing Team
Writing and Publishing
Project Organization
1. Define the Scope of Work
   Physical Area / Equipment Covered
   Users
   Types of Procedure
   Job Task Analysis
   Design of the Manual
   Regulations / Standards
   Writer's Guide
2. Create the Team
   Steering Committee
   Project Manager
   Project Lead
   Technicians
   Technology Expert
   Interviewer-Writers
   Publisher / Webmaster
3. Develop a Detailed Plan
   Schedule and Progress Metric
   Budget
   Prepare the SOPs
4. Collect Information
   Operator Interviews
   Existing Procedures / Vendor Manuals
   Logbooks
5. Write the Procedures
   Draft Releases
   Plan to Throw One Away - You Will Anyway
6. Review and Sign
7. Publish
Potential Difficulties
   Poorly Defined Goals
   Too Many People
   Extended Review Cycle
   Lack of Signatures
Maintaining the Procedures
   Procedures Modification Process
   Organization
   Writing Guidelines
   Vigorous Writing
   Minimalist Writing
   Short, Pithy Instructions
   Avoid Repetition of Instructions
   Omit Needless Words
   Omit Adverbs
   Short and Old Words
   Avoid Wordy Phrases and Padded Syllables
Writing Style
   Imperative Tense
   Active Voice
   Reading Grade Level
   List Instructions Singly
   Implied Instructions
   Bulleted Lists
   Conditional Instructions
   Positive / Negative Instructions
Vocabulary
   Identification of Equipment
   Consistency
   Should / Would / Could
   The Word "You"
   The Word "This"
   Tautologies
   Arabic Numerals
   Adverbs and Adjectives
   Articles
   Humor
   Spelling
   Latinate Abbreviations
   Apostrophes
   Ambiguous Words
Cobblestone Writing
Repetition of Messages
   Danger, Warning, Caution, Note
   Proofreader Marks
   Illustrations
   Photographs
   P&IDs
   Iconic Flow Diagrams
   Maps / Plot Plans
Publishing
   Color
   White Space
   Fonts
   Paragraph Formatting
   Emphasis Techniques
   Heading
   Page Numbering
   Single-Sided versus Double-Sided Printing
   Indexing
   Glossary
   The Binder
Multiple Languages

Chapter 10 - Training and Competence
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Introduction
Elements of a Training Program
   Orientation
   Initial / Basic Training
   Site Training
   Abnormal Situation Management
   Refresher Training
Procedures and Training
Management of a Training Program
   Training Matrix
   Budget Allocation
   Measuring Progress
Economics of Training
Process Simulators and Emulators
Testing and Certification

Chapter 11 - Emergency Management and Security
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Introduction
Human Response
   Human Error Rate
   Fixation
   Heroism and Buddy Loyalty
Trouble Shooting
Levels of Emergency
   Cause of Emergency
   Emergency Operations
   Local Emergency Response
   General Emergency Response
   Recovery Operations
   Investigation and Follow Up
Emergency Planning
   Organization and Personnel
   Emergency Response Manual
   Emergency Procedures
   Emergency Response Training
   Communications
Fire and Gas Detection
   Fire Detection
   Fire Eyes / Flame Detectors
   Smoke Detectors
   Heat Detectors
   Fusible Links
   Low Oxygen Detectors
   Combustible Gas Detectors
   Manual Call Points
   Toxic Gas Releases
Fire Fighting
   Single Fire Concept
   Deluge Systems
   Fire Zones
Fire Water
   Water Capacity and Rates
   Sources of Fire Water
   Testing
   Fire Water Pumps and Drivers
      Jockey Pumps
      Main Fire Pumps
Fixed Water Spray Systems
   Automatic Sprinkler Systems
   Fire Water Monitors
   Fire Water Distribution System
      Materials of Construction
      Layout
      Valves
      Hydrants
   Other Fire Fighting Media
      Halon
      Steam
      Foam Systems
      Carbon Dioxide Systems
      Heavy Equipment
Portable Fire Extinguishers
   Location
   Types
      Water Extinguishers
      Carbon Dioxide Extinguishers
      Dry Chemical Extinguishers
Personnel Protective Equipment
   Bunker Gear / Turnout Clothing
   Proximity Suits
   Breathing Apparatus
Security
   Members of the Public
      Vandalism
      Theft
      Activists
   Sabotage
   Terrorism
      Visible Security
      Population Density
      High Profile
      Chemicals
   Security Vulnerability Analyses
   Rings of Protection
   Improving Security
      Culture
      Inherent Safety
      Access Security
      Personnel Screening
      Equipment Modifications
   Response to a Threatening Call

Chapter 12 - Incident Investigation and Root Cause Analysis
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Introduction
Management Level
   Line Supervision
   Facility Management
   Executive Management
   Industry Regulations and Standards
Incident Investigation and Analysis Philosophy
   Trust and Candor
   Listen to the Facts
   Cause and Effect
   Technical Expertise
   Root Cause Analysis
   Project Management
Blame and Fault-Finding
   Management Trust
   Early Reporting of Bad News
   Management Pressure
   No Good Deed Goes Unpunished
Communications
Definitions
   Incident
   Accident
   Near Miss / Hit
   Potential Incident
   High Potential Incident
Six-Step Investigation and Analysis Process
   Step 1 - Initial Investigation
   Step 2 - Evaluation and Team Formation
   Step 3 - Information Gathering
   Step 4 - Timeline Development
   Step 5 - Root Cause Analysis
   Step 6 - Report and Recommendations
1. Initial Investigation
   The "Go Team"
   Drug and Alcohol Testing
   Incident Report Form
   First Management Report
2. Evaluation and Team Formation
   Evaluation
   Team Formation
   Outside Investigators
   Corporate Support
   Team Members
   Charter / Terms of Reference
   Team Member Qualifications
3. Information Gathering
   Interviews
   Interview Guidelines
   Regulatory / Legal Interviews
   Witness Interviews
Interviewer Attributes
   Documentation
   Engineering Information
   Operating Information
   Vendor Data
   Field Information
   Damage Assessment
   Photographs and DVDs
   Closed Circuit Television
   Instrument Records
   Testing / Lab Analysis
4. Timeline Development
   Timeline Steps
   Timeline Construction
   Conditions
   Multiple Timelines
   Timeline Table
   Background Information
5. Root Cause Analysis
   Levels of Root Cause
   Types of Root Cause Analysis
   Argument by Analogy: Story Telling
   Safeguards
   Categorization
   System Analysis
   Why Trees
   Fault Tree Analysis
   Linkage of Fault Trees to the Timeline
   Common Cause Events
6. Report and Recommendations
   Levels of Recommendation
   Report Structure
   Issuing the Report
Information Security and Chain of Custody
   Record Retention
   Removing Evidence
   File Systems
   Incident / Risk Register
Feedback
Incident Data Bases
   National Response Center (NRC)
   Accidental Release Information Program (ARIP) Database
   CFOI (Census of Fatal Occupational Injuries)
   Major Accident Reporting System (MARS)
   Marsh & McLennan Reviews
   Annual Loss Prevention Symposia
   Process Safety Beacon
   Government Agencies

Chapter 13 - Management of Change
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Introduction
Benefits of Management of Change
   Increased Production, Productivity and Quality
   Maintenance Expense and Safety
   Environmental Performance
   Personal Reputation
Definition of MOC
   Deviation beyond Limits
   Impact on other Process Safety Elements
   Critical Changes
In-Kind / Not-In-Kind Change
   Same Specification
   Same Service and Materials of Construction
   Same Storage and Handling Process
   Procedural Replacement
   Process Chemistry
   Instrumentation and Control Systems
Types of Change
Initiated Equipment Change
   Large and Small Changes
   Turnarounds
   Field Change
Non-Initiated Equipment Change
   Overt Change
   Covert Change
Temporary Changes
Emergency Changes
Organizational Change
   Reorganization
   Management by Contractors
Informal Aspects of MOC
The Management of Change Process
Section A - Initiator Request
   Initiator
   Sponsor
   Request Process
   Management of Change Form - Section A
Section B - First Review
   In-Kind / Not-In-Kind Change
   Selecting the First Reviewers
   Management of Change Form - Section B
Section C - Detailed Evaluation
   Review Process
   MOC Coordinator
   Review Team
   Builders
   Project Team
   Software
   Reviewers
   Qualifications
   Recommendations
   Management of Change Form - Section C
Section D - Formal Approval
   Management of Change Committee
   Process Hazards Analysis
   Variance Procedures
Section E - New Limits / Process Safety Update
Section F - Notification
Section G - Implementation
Section H - Follow-Up

Chapter 14 - Audits and Assessments
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Introduction
Formal Audits
   Reasons for Audits
      Accident Follow-Up
      Regulatory / Standards Compliance
      Voluntary Check
      Insurance and Business Security
   Audit Standards
      Regulations
      Industry Standards
      Internal Standards
   Audit Personnel
      Outside Auditors
      Internal Auditors
      Team Composition
   Auditor Attributes
      Interview Skills
      Technical Knowledge
      Writing Skills
      Demeanor
   The Host Company
      First Impressions
      Employees
   Planning the Audit
      Goals
      Determine the Audit Standard
      Scope
      Budget
      Schedule
      One-Point Contact
      Pre-Audit Activities
      Audit Forms
   Conducting the Audit
      Auditor Preparation
      Kick Off Meeting
      Plant Tour
      Information Collection
      Interviews
      On-Site Inspection
      Close-Out Meeting
   Report
      Letter of Certification
      Audit Verification
   Findings
   Follow Up
   Unannounced Audits
Lagging and Leading Indicators
   Lagging Indicators
   Leading Indicators
   Limitations
   Quality of Reporting
   Management Elements
Reviews and Expert Assessments
   Review Issues
      Management Systems Effectiveness
      Workforce Involvement
      Real World Usefulness
      "Learned to Live with It" Problems
      Lessons Learned
   Reviewer Attributes
Management Elements Assessment
   Level 1 - Risk Management
   Level 2 - Management Element Spreadsheet
   Level 3 - Detailed Questions
   Scoring Template
   Guidance
   Benefits of the Elements Assessment Approach
      Independent of Events
      Handling Abstraction
      Smoothing of Results
      Objectivity

Chapter 15 - Process Safety Management Compliance
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Introduction
Regulations, Standards and Guidance
   Rules and Regulations
      Rule-Based Approach
      Goal-Driven Approach
   Codes and Standards
   Guidance
   Analysis
United States Federal Regulations
   The Regulatory Process
   Code of Federal Regulations
   General Duty Clauses
   The Tenth Amendment to the United States Constitution
   The Environmental Protection Agency (EPA)
The Occupational Safety & Health Administration (OSHA)
   OSHA Inspections
      Variances
      Enforcement
   The Entry Process
   Reasons for Entry
      Fatality / Catastrophe
      Programmed Inspections
      Complaints
   Citations
      Willful
      Serious
      Other-than-Serious
      Repeat and Failure-to-Abate
   OSHA Standards
      Part 29
      Subparts of Part 29
      Sections of Subparts
   Interpretations and Guidance
The EPA Risk Management Program - 40 CFR 68
   Tiering / Program Levels
   Covered Chemicals
   Formal Management System
   Worst Case Release
   Emergency Plan
   Five-Year Accident History
State Regulations
   New Jersey Toxic Catastrophe Prevention Act
   Delaware/Nevada
Chemical Safety and Hazard Investigation Board
Minerals Management Service (MMS)
The Safety Case Regime
   Elements of a Safety Case
      Duty-Holder Responsibility
      Responsibility of the Auditor / Assessor
      Risk Management System
      Management Systems
      Living Document
   Structure of a Safety Case
      1. Facility Description
      2. Safety Management System
      3. Formal Safety Assessment
   Preparation and Implementation
   Assessment
   Performance Measurement
International Agencies
The OSHA PSM Standard
   Covered Processes
   Other Standards
   Audit Guidelines
Elements of PSM
   1. Employee Participation
      Written Plan of Action
      Consultation
      Access to Information
   2. Process Safety Information
   3. Process Hazards Analysis
      Initial Hazard Analysis
      Methodology
      Issues to Address
      Team
      Revalidation
   4. Operating Procedures
      Written Down
      Initial Start-Up
      Temporary and Emergency Operations
      Certification
   5. Training
   6. Contractors
      Application
      Employer Responsibilities
   7. Prestartup Safety Review (PSSR)
      Process Safety Information
      Construction and Equipment
      Procedures
      New / Modified Facilities
   8. Mechanical Integrity
      Application
      Written Procedures
      Training
      Inspection and Testing
      Deficiencies
      Quality Assurance
   9. Hot Work
   10. Management of Change
      Employer Responsibility
      Written Down
      Replacement In-Kind
      Factors that Affect Change
      Training and Participation / Accountability
      Information Base
      Operating Procedures
      Making the Change
      Training / PSI / Operating Procedures
   11. Incident Investigation
      Investigation
      Timing
      Team
      Report
      Follow Up
      Participation
   12. Emergency Planning and Response
   13. Compliance Audits
      Certification
      Technical Qualifications
      Report
      Response
      Retention of Reports
   14. Trade Secrets

Chapter 16 - Managing a Risk and Reliability Program
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Introduction
Clients / Customers
   Senior Management
   Facility Managers
   Project Managers and Design Engineers
   Regulators / Auditors
Program Organization
   Step 1 - Determine the Objectives
   Step 2 - Set Up an Organization
      Management
      Steering Committee
      Coordinator
      Sub-Committees
      Operating Binders
   Step 3 - Create the Metrics and Baseline
   Step 4 - Develop a Plan
      Goals
      Resources Needed
      Develop a Schedule
      Reviews and Signatures
   Step 5 - Implement the Plan
   Step 6 - Audit / Improve
Risk Management on Projects
   Phase I - Concept Selection
   Phase II - Preliminary Engineering
      Philosophies
      Hazards Analysis
   Phase III - Detailed Engineering
   Phase IV - Fabrication and Construction
   Phase V - Commissioning and Start-Up
The Risk Management Professional
   Education and Certification
   Technical Knowledge
   Personal Attributes
      Holistic
      Eclectic
      Numerate
      Communication Skills
   Experience
   Knowledge of Past Events
   "Who You Know"
   The Resume / CV
   Consultants
      True Expertise
      The Consultant as Outsider
      Consultants - Not Doers
      Quick Study
      Role of the Client
Communication
Presentations
Meetings
Report Writing
   Draft Report
   Language of the Report
   Completeness / Thoroughness
   Personal Information
   Anecdotes
   Writing Style
      Non-Emotional Language
      Minimalist Writing - Make Every Word Tell
      Omit Needless Words
      Short, Simple Words
      Minimize "Soft" Materials
      Eschew Obfuscation
      Develop a Theme
      Modifiers
      No Typos
      Date Format
      Active/Passive Voice
      He / She
      You / I
      Choice of Words
      Use of Humor
   Copyright
   Responsible Document Creation
Litigation Support
   Types of Litigation
   The Discovery Process
   Depositions
Witnesses to Fact
The Expert Witness
   Acceptance by the Court
   Prior Testimony
   Timeline / Story Line
   The Report
   Attributes of an Expert Witness
      To Thine Own Self Be True
      Be Prepared
      Be a True Expert
      Be a Teacher
   Marketing
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